Testimonials

I can recommend Clarity and have found their help invaluable during this process..

You guys have been brilliant, totally professional, and most importantly with a very warm, guiding and helping hand, beyond what a line set of business dealings entail.

A very happy customer, thank you.

Moving Mum into care was the best decision that we made, the staff were truly lovely and the day she arrived was the best day she had since the diagnosis. 
 
Your kind assistance made the decision making process so much easier. The modelling of the different options was extremely helpful to my brothers and I. 
 
Being able to sign a huge document with no hesitations was an incredible relief, and the saving in the DAP was a welcome surprise.
 
Your genuine care and help was greatly appreciated, thanks again.

We tried to understand the information for a couple of days and had a go at working through the financial side ourselves. We found it a bit tricky and needless to say we are now seeking further advice!!

Your help was invaluable and you were a pleasure to deal with and explained what can be a complicated and daunting process exceptionally well. 

My experience with your firm has been exemplary. Thank you again, a breath of fresh air that you offer such care for the wellbeing of both family and resident. 

Thank you for all that you did in relation to my being admitted to aged care . It is a complex area and I now understand it better thanks to your efforts. 

All I can say is thank god for Clarity Aged Care Advisors! 

My family are extremely thankful and appreciative of your efforts in making the transition to permanent aged care for Mum seamless and stress free. 

Your handling of the negotiations and guidance was immensely valuable. We feel that by engaging your services, you removed a very stressful component of Mum's aged care transition, as well as delivering a more favourable outcome for our family. 

We are most grateful, and we will sing your praises to all our friends and extended family, should they need to explore the same path in future for their loved ones. 

I would highly recommend that anybody who is going through the difficult process of navigating aged care for their loved ones, speak to you before making their final decision. Not only can money be saved, but also the best advice that could possibly be given is available to help families at this time.

We highly commend Clarity to families and carers who would benefit from hands-on strategic expertise, real-time support and professional advocacy in negotiating the aged care minefield. 

We have gained much benefit from your guidance throughout this whole exercise, and it's hard to put a price on peace of mind. 

For a very reasonable fee we were offered very wide-ranging advice plus specific answers to our questions about how best to negotiate various Aged Care facilities. The team were very patient and made it easy to understand all the complexities that we faced. I can recommend Clarity very highly and will welcome any approaches in this regard. A visit to specialists such as this firm will save people a lot of time, frustration and money. 

We are most grateful to for your advice, guidance, knowledge and assistance in helping us to steer through the complexities involved in our mother's move into an aged care facility.  
 
At this challenging time, you were incredibly understanding, kind and very helpful in navigating us to an outcome that surpassed our expectations. We highly recommend your services to anyone. 

After speaking with Clarity, I feel like a weight has been lifted off my shoulders and I can finally get a good night’s sleep. 

The whole Aged Care area is complex and confusing. It was comforting to have Clarity assist in understanding the area and cutting through the complexity as to the options we had and the decisions we needed to make during a challenging and difficult time. 
 
They listened, were patient, accommodating and sensitive to our circumstances. Their advice allowed us to gain perspective and walk through with confidence that we were making the right decisions for our loved one. 

This was one of the most challenging times for our family but with your help and guidance the most important parts of this process were met with support, comfort and ease. We appreciate you and your services more than you know

Thank you very much it’s been a relief for me not to handle this on my own. Thank you again for the guidance and assistance throughout this process during a most delicate emotional period of time. 

Ageing parents no longer able to live an independent life was a challenge and the process of finding an aged care solution was, frankly, overwhelming. After seeking advice from Clarity Aged Care Advisors our situation was resolved quickly with placement being found in an Aged Care facility we didn’t even know existed. Clarity provided immediate comfort and guidance, and we are ever grateful. 

My parents have always worked hard to provide me and my siblings with the best opportunities in life. We have always felt loved, and our needs have always been a priority for them. 
 
So, when we realised that our parents were struggling with some health issues, and needed more help managing their own lives, we knew that we had to do the same for them. The time had come for them to move to a new home where they could be cared for whilst maintaining their independence and dignity. This was a very stressful move for all of us and the process involved seemed even more stressful as there were various legal and financial issues as well as various government organisations we needed to deal with all at once. 

However, once we called Clarity Aged Care Advisors, and sat down at our initial meeting, the process suddenly seemed to simplify. The seemingly masses of paperwork and countless number of calls that needed to be made were no longer our problem. They were able to help us make the move affordable and ensure we paid a fair price for our chosen facility. Their knowledge of how the Aged Care industry works made everything work smoothly and I know that having Clarity work for us has given us the opportunity to give our parents the same as they had done for us over the many years we were growing up.  I would recommend anyone going through this similar process to call Clarity. 

I came across Clarity Aged Care Advisors while my father was looking at changing nursing homes. The wealth of knowledge about the aged care system they shared was invaluable to me, as I didn’t know a thing. 
 
They knew the system, helped me with answers, before I knew the questions to ask and gave me the confidence to speak with Dad’s aged care facility. Never were they ever unavailable to assist with information. 
 
I would recommend Clarity Aged Care Advisors as your first contact when considering aged care for your loved one. They will make what would be a daunting experience, into one where the transition is seamless. With everything going on during this time, they take the stress and worry about the financial side away, leaving you the time to really care for those you love.  

Let me begin by saying it has been an absolute pleasure dealing with you all. 
 
I want to thank you as it may be of help to others who are about to enter the aged care maze. We have no hesitation in unreservedly recommending your services to others. 
 
We could not have been happier with the service you provided. 

I was completely confused and bewildered, but Clarity Aged Care Advisors took care of everything. They negotiated the bond, achieved a lower means tested fee and qualified my parents for an increased pension payment. Knowing my parents’ needs were being taken care of properly and professionally gave me much needed peace of mind through this difficult period. 

We appreciate your firms' experience and expertise for guidance in this matter. There is so much going on externally in our lives and we are grateful to have Clarity Aged Care Advisors as support through this process.

A very large load has been lifted from my shoulders – I am sure that you fully understand how your professionalism and attention to detail has made the move for my mother into aged care a stress less process.

My sincere and humble thanks once again for your compassion, guidance and assistance with transitioning my mother into her Aged Care Residence. 
  
Your fee is perhaps some of the best money that I have ever spent – thank you. 

Thanks again for all of your expertise and guidance. There is no way we would have been able to find all of these pathways to get mum into care. 

Thanks for everything - you guys made it all very easy.

I don’t know what I’d do without you! 
It would be my absolute pleasure to give you 5 stars and a glowing review. You have really made such a difference to this difficult part of our lives. 
I huge thank you again. 

We have recently had to negotiate the painful process of transitioning my father into care. Clarity assisted us through this process, significantly reducing the stress and uncertainty of everything. They provided us with an overview of the normal process so as we approached different phases we were prepared and understood all acronyms.

They negotiated with and dealt with our facility throughout the process, helping us with the contract and dealing with incorrect overcharges from the home. Their calm, open and caring approach was so amazing. I can't recommend Clarity’s services enough. We were so grateful for their assistance. 

Thank you so much for all of your assistance and care in supporting us in navigating all the challenges of Aged Care. Thanks also for achieving such a good outcome for mum. We will be recommending you to any of our friends in similar circumstances 

Thanks so much for our chat today. I can't tell you how relieved I felt just speaking with someone about it. I will be in touch soon.

We are truly grateful for the exceptional assistance and guidance provided by Clarity Aged Care Advisors in navigating the complex world of aged care. As my family faced the challenging task of finding the best care options for our elderly loved ones, Clarity proved to be an invaluable partner in this journey. 
 
From the moment we reached out to them, their team demonstrated an unmatched level of expertise and compassion. They took the time to thoroughly understand our unique situation and provided us with a personalized plan that addressed our specific needs and concerns. Their in-depth knowledge of the aged care system was evident as they guided us through the intricacies. 
 
What truly sets Clarity apart is their unwavering commitment to our family's well-being. They patiently explained the implications of different care options, helping us make informed decisions. Their dedication to ensuring that our loved ones received the best possible care while staying within our budget was truly commendable. 
 
We are deeply grateful for their invaluable guidance and would highly recommend their services to anyone in need of aged care advice and assistance. Thank you for making a challenging time in our lives more manageable and ensuring our family's peace of mind. 

Without your help the road to keeping my grandmother comfortable and content would have been a lot longer and harder. 

A friend recommended I speak to you about the options available for us as part of consideration for moving my father into aged care. Thank you for the specialist advice on reduce our fees and determine optimal solutions for our circumstances. 

My mother was a very independent woman living on her own for many years and in her late 80’s. 
 
Over the last few months, she had several falls, and it became apparent that she required full time care, and this necessitated finding the appropriate Aged Care accommodation. 
 
The team at Clarity Aged Care Advisors were incredible in navigating and explaining the myriad of terminologies and forms required to facilitate the process and providing incredible support that made the whole process quite seamless. 
 
Within a few weeks my mother had been placed in a wonderful facility, first in respite and then in permanent care. She has transitioned well, despite our concerns that she will struggle and indeed resist. The support provided by Clarity gave us time to spend with my mother to focus on transitioning her to Aged Care. 
 
Thank you to the whole team, you have all been brilliant and continue to be so. I would recommend your services to anyone who is in our situation. 

We engaged Clarity Aged Care Advisors to assess our help transition our mother into aged care. From the first phone introduction we knew we were in good hands. They helped us understand our options, both immediate and longer term, and assisted us with navigating the convoluted aged care rules and regulations to achieve the best possible result for our parents. At every interaction the team were clear, succinct, and patient during what was a stressful time for our family.  

Thank you for your skill and diligence in delivering the best results. I am grateful for your clear and very helpful advice. 

My shoulders have relaxed speaking to you – you’ve taken huge pressure off me – thank you 

About two months ago my siblings and I embarked on assisting our parents move into Permanent Residential Care. This was a daunting task, and one filled with emotion. My sister heard of a Clarity Aged Care Advisors who are experts in Aged Care. They had an excellent reputation, and we couldn’t speak highly enough about our experience with them. 
  
They were very professional and knew exactly how to guide us through the entire process. They were sensitive and caring, and it was clear from the outset that they knew exactly what needed to be done. 
  
Not only did they take us by the hand and guide us every step of the way but they also represented us and dealt directly with the Aged Care facility that our parents moved into. They followed through on everything they said they would and were a delight to deal with. 
 
If anybody is considering moving into Residential Care, I would strongly recommend Clarity – they are outstanding. 

My anxiety is more at ease after speaking with you

I just wanted to reach out and thank you and the team for your services helping us with Mum’s transition into permanent care. We are delighted with the outcome.

You guys provide a unique and professional service that is in great demand to our ‘vintage’, all in similar circumstances dealing with elderly parents (*and ourselves) in future aged care planning. 

The process of Aged Care and looking after your loved ones is extremely daunting. Our family was referred to Clarity Aged Care Advisors to provide assistance with our mother's move to permanent care.  
 
I am so pleased we were able to use their services. Their advice and knowledge of the Aged Care sector was invaluable, leading us step by step through this difficult process whilst at the same time acting with compassion and understanding. I highly recommend Clarity. 

Thank you both so much. Your efforts have made a huge difference at a stressful time for our mother. Great work. Hugely appreciated. A great team to have had by our side guiding us. 

Your feedback and insights certainly gave me comfort that there might be greater government support for our ageing father than we initially understood.

Your assistance with Dad’s move to aged care was invaluable, and I do want to thank you on behalf of our family for making his transition to care so much less difficult than we had imagined. 
 
The news that Dad could not return home, and needed to find alternative accommodation immediately was quite overwhelming, and we are so grateful that you were there to take over, and allow us to spend the time with Dad, which was so necessary for his wellbeing. 
 
Thank you again for your support. 

Just a short note to let you know how happy we are with your service.  You are clearly an expert in the field who explains everything clearly and are the perfect fit for our family. 

Let me take the opportunity to say that the guidance I've received at your firm over the past few months has been very helpful – no doubt I've been able to achieve a better outcome for my mother than would have been possible without you. 

We would like to convey our appreciation to the Clarity team for your support in facilitating our mother's transition to residential aged care. It has been a daunting process including clarifying and meeting assessment and eligibility requirements; visiting and vetting suitable facilities; and dealing with quite complex agreements. 
 
We greatly appreciated the advice and support we received from a team with demonstrated experience and expertise in this field at both professional and personal levels. 

Just letting you know how grateful our family is for your sound advice and information which has led to us finding Mum a placement. Our family meeting was impressive to say the least and we will certainly be calling on you as the process proceeds with Dad.